We have extensive experience of working with Primary Care Networks, NHS Trusts, Place Based Partnerships and local authorities to understand local population health and patient experience. Based on this expertise, we can offer data-informed recommendations for genuine quality improvement and bring local people's voice to the table in co=producing services.
Our approach
Our Community Insights System underpins our entire approach, including all of our reports and our representation functions. e We engage with diverse communities, including seldom heard groups, and use advanced demographic data segmentation.
What we can do for you
Our team were 2021 Healthwatch England award winners for Integrated Care System collaboration; working across eight different Healthwatch in North East London, together with the newly formed North East London Integrated Care Board and other key stakeholders including local authorities, primary care providers and NHS hospital trusts operating in all eight boroughs.
Our work has influenced the communication strategy for the Covid-19 vaccine rollout, the implementation of accessible information standard for disabled residents, and co-designing of improvements to GP access and communication.
If you are a local authority, a GP federation, NHS trust, social care provider, local Healthwatch or third sector organisation looking to work better within your Integrated Care System (ICS)or to develop place-based partnerships, we can do the following for you: