Helping you deliver a high performing local Healthwatch
There are over 150 local Healthwatch in England, usually corresponding to each local authority.
Healthwatch England are introducing new standards and ways of working to improve consistency.
We offer a range of tools, support and advice to help you achieve these new standards quickly and effectively.
Meeting common data standards and sharing information with Healthwatch England
Our Healthwatch Award winning Community Insights System can provide you with:
We have been operating the Community Insight System across the North East London Healthwatch since 2019. This has allowed us to unify our insights to have an impact on service design and inequalities we were recognised with the Healthwatch England Award in 2021 for ICS Collaboration.
Working together with other Healthwatch to have a powerful voice
We can support you to:
There are significant benefits in local Healthwatch within an Integrated Care System all using the Community Insights System.
Marketing and profile raising
We can help local Healthwatch to:
We are familiar with developing Theory of Change models:
Supporting you to deliver and report impact
We can help you to:
Under our leadership, Healthwatch Tower Hamlets became the first Healthwatch in London to achieve the HWE Quality Framework.
We have received three Healthwatch England awards for our projects and have presented our good practice at the Healthwatch England Board, Conference and with the Kings Fund and Kings College London.
We achieved Trusted Charity Mark Level 2 in 2021.
Help you to get local people involved
We run resident based focus groups across North London. Known as ‘Feedback Panels’, they give local people, commissioners and service providers an opportunity to get together and scrutinise service related feedback. These remote or in-person sessions are popular, and highly effective at identifying trends and detecting equality, dignity and safeguarding issues.
Quality Framework, policies and procedures
We can support you to:
Finance, HR and governance
We can provide finance management and payroll outsourcing based on ten years’ experience of managing a local Healthwatch. The team supported one of the first Healthwatch to meet the HWE Quality Framework and we achieved Trusted Charity Mark Level 2 in 2021. We can support local Healthwatch to:
Enter and View – Training and Programme Delivery
We have a long, proven track record of delivering training and supporting individual Enter and View programmes and projects. We can:
Looking to find out more about what Local Voice can do for your Healthwatch?
What we have been doing so far:
Healthwatch Waltham Forest
Healthwatch Tower Hamlets
- Worked collaboratively and led a partnership with seven other Healthwatch in North East London, which allowed us to build a larger evidence base, carry out sophisticated demographic data segmentation and generate insights. The partnership received a Healthwatch England award in 2021.
- Established a data sharing partnership with multiple local stakeholders, based on our Community Insights System.
-Through data-informed recommendations and working closely with stakeholders, made tangible improvements to health and social care services.
-Received High Commendations from Healthwatch England in 2018 and 2020 for our work on access to GPs and urgent care pathways.
Various other local Healthwatch
Our Community Insights System generates data that can be easily shared with Healthwatch England, in compliance with their latest taxonomy and demographic data guidance